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AI customer service that resolves, books, and updates your CRM

Answer every customer, on every channel, day or night — with an AI agent that doesn’t just reply, it resolves and takes action in your CRM.

24/7
Coverage across every channel
< 5 min
To set up and go live
26+
CRM actions the agent can take

Most “AI customer service” is a website chatbot that deflects FAQs and stops there. Xovera runs a real agent across chat, email, SMS, WhatsApp, Instagram, Facebook, Google Business, and voice — grounded in your own knowledge, able to book appointments, update contacts, and escalate to a human with a live queue. And it gets measurably better from every conversation it has.

Every channel, one agent

Chat widget, email, SMS, social DMs, Google Business, and inbound/outbound voice — one brain with full conversation memory across all of them.

Grounded answers, not guesses

Feed it your website, docs, and live data sources. It answers from what you taught it, with a guardrail against claiming actions it didn’t take.

Resolves, doesn’t just deflect

Books appointments, tags contacts, updates fields, moves pipeline stages, and creates tickets — 26+ native CRM actions mid-conversation.

Human handoff with a live queue

When a person is needed, the chat routes to your team with a position, wait estimate, and a while-you-wait experience so nobody bounces.

Gets better every week

A second AI auditor reviews every conversation and applies concrete prompt improvements in about 30 seconds — no redeploys.

Tested before it goes live

Simulate against seven customer personas before a real one ever reaches it, so you ship with confidence.

Frequently asked

What channels does the AI cover?

Live chat, email, SMS, WhatsApp, Instagram, Facebook, Google Business, and inbound/outbound voice calls — all from one agent.

Will it hand off to a human?

Yes. You set the rules; when a human is needed it routes to your team with a live queue, position, and wait estimate, and the AI keeps helping in the meantime.

Does it connect to my CRM?

Yes — it installs from the GoHighLevel Marketplace and integrates with HubSpot, and the agent reads and writes your CRM natively.

How is it different from a chatbot?

A chatbot answers. Xovera resolves — it books, qualifies, and updates your CRM, works voice and social, and improves automatically.

Ready to see it work?

Build your first AI agent in under 5 minutes. Free while in beta.

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