Welcome to Xovera
Get your first AI agent live in under ten minutes.
Xovera runs AI agents that talk to your contacts on every channel — SMS, WhatsApp, Email, Live Chat, Voice — and use LeadConnector as the source of truth for contacts, conversations, calendars, and pipelines.
Your first agent in four steps
Each step takes a couple of minutes. You can come back and tune anything later.
Install Xovera into your LeadConnector sub-account
From the LeadConnector marketplace, find Xovera and hit Install. We provision your workspace automatically and inherit your sub-account name, timezone, and team — no separate signup form. If you arrived here directly, sign in and we'll guide you through connecting LeadConnector from the integrations page.
Build your first agent
Pick a starting template — Inbound Sales, Inbound Support, Outbound Follow-up, or Live Chat — and the wizard pre-fills the personality, prompts, and recommended tools. You can edit any of it before deploying.
Pick the channels your agent listens on
SMS and WhatsApp are the most common starting point. You can add Email, Facebook, Instagram, Google Business Profile, and Live Chat as you go — the agent picks up each new channel without re-training.
SMSWhatsAppEmailLive ChatFacebookInstagramGoogleVoiceDeploy and watch it work
Hit Deploy on your agent. From that moment, every inbound on the channels you picked routes through your rules to the matching agent, runs it, and replies in your voice. Every conversation lands in your unified inbox so you can spot-check, correct, or take over at any time.
The six things that make Xovera work
You don't need to read these before building. They're here so the terms in the dashboard click.
Agents
An agent is one personality with one job — Inbound Sales, Booking, Post-purchase Support. Run as many as your plan allows and switch between them per channel or per tag.
Channels
Where the agent listens and speaks. The same agent can run across SMS, WhatsApp, Email, Live Chat, Facebook, Instagram, Google Business Profile, and Voice — each one gets its own deployment toggle.
Routing rules
The decision layer between an inbound message and the agent. Match by tag, keyword, regex, or the channel itself. First match wins. Without a rule, an agent never fires — by design.
Knowledge
Collections of source material your agent can reference at conversation time — your website, help articles, pricing PDFs, FAQs. Add a URL or upload a file; Xovera chunks and indexes it.
Approvals
Optional human-in-the-loop. When an approval rule fires, the agent drafts but doesn't send — a teammate reviews and clicks Approve. Useful for refunds, pricing changes, anything sensitive.
Tools
The actions an agent can take — book an appointment, add a tag, move an opportunity, send an SMS, look up an order. Pick which tools each agent is allowed; the runtime hides the rest.
Common setups to copy
Each of these is a starting template in the agent wizard. Pick the closest fit and tailor from there.
Reply, qualify, book
Picks up new SMS / WhatsApp leads, qualifies in conversation, and books on your calendar. Hands off to a human when the lead asks for one or hits a custom approval rule.
Answer, route, escalate
Answers from your help center and product docs. Escalates anything outside its knowledge to a teammate with the conversation summary already drafted.
Re-engage stale contacts
Runs a sequence on contacts that go quiet — reminds them about the appointment, the abandoned cart, or the open quote. Stops on reply and hands off to your inbound agent.